VELOCITY GBS AI

Advisory for the AI-accelerated era of Global Business Services

Assessment  ·  Transformation  ·  Transitions  ·  Deals  ·  Private Equity

Adarsh Bhargava  —  30+ years in BPO, Shared Services & GBS. Trusted advisor to the CFO community.

The Advisor

Three decades at the heart of global business services

Thirty years in the BPO industry — as operator, solution architect and advisor — focused on back office, shared services and GBS. A trusted advisor to CFOs on their managed-services journeys, fluent on both sides of the table, with deep private equity experience in carve-outs and portfolio-company playbooks.

30+
years in BPO, Shared Services & GBS
4
functional towers: F&A · SCM · Procurement · HRO
Multi-tower
large, complex deals solutioned & won
End-to-end
advisory through transition to steady state

Who We Serve

One advisor, three audiences

🏢

Enterprises & CFOs

  • Function maturity assessment & heat mapping
  • Transformation & AI roadmaps
  • Business case simulation for sourcing decisions
  • Transition governance & change management
🤝

Service Providers

  • Solution design for multi-tower pursuits
  • Win-theme and deal-shaping support
  • Transition frameworks that de-risk delivery
  • Client-side perspective on what buyers value
📈

Private Equity

  • Carve-out design for back-office functions
  • Portfolio-company playbooks (F&A, SCM, Proc, HRO)
  • Value-creation levers via GBS & managed services
  • Diligence support on operations & sourcing

Services Catalog

Seven ways we create value

Practitioner-built services refined over three decades of real operations, transitions and deals.

SERVICE 01

Maturity Assessment & Process Heat Mapping

A structured, benchmark-backed view of how mature your F&A, SCM, Procurement and HRO functions really are. Processes heat-mapped end-to-end to surface gaps, with mitigation steps sequenced by owner and effort — the baseline that anchors your roadmap and business case.

SERVICE 02

Transformation Roadmaps with AI-Led Initiatives

From assessment findings to a sequenced, fundable plan — Assess → Design → Pilot → Scale — where AI and GenAI initiatives are prioritised by value and feasibility, not hype.

Deliverables: 18–36 month roadmap · AI use-case portfolio · benefits case · governance model
SERVICE 03

Business Case Simulation

In-house shared services vs. outsourcing vs. hybrid GBS — costed side by side, stress-tested across volumes, locations, pricing models and AI-driven productivity. Board-ready material that stands up to CFO and investor scrutiny. Sourcing decisions lock in cost structures for 5–7 years; simulate before you commit.

SERVICE 04

ERP Program Success & Change Management

Most ERP programs fail on adoption, not technology. Business readiness, process ownership and design authority with the business voice at the table — plus structured change management for outsourcing, offshoring and transformation programs, from stakeholder mapping to retained-organisation design.

SERVICE 05

Transition Management & Governance

Large, complex, multi-geography transitions managed with comprehensive, battle-tested frameworks — knowledge transfer, parallel run, cutover and hypercare — under risk-led, tiered governance with structured stakeholder engagement so service never misses a beat.

SERVICE 06

Deal Advisory & Solutioning — Both Sides of the Table

For enterprises: sourcing strategy, RFP design, provider evaluation and negotiation support. For providers: multi-tower solution architecture, win themes grounded in the client's real pain, and deal-review challenge. Rare fluency in both buyer needs and provider economics.

SERVICE 07

Private Equity: Carve-Outs & Portfolio Playbooks

Blueprints for separating back-office functions from the parent — TSAs, day-one readiness, standalone cost models — plus repeatable portco playbooks, EBITDA-focused value-creation levers and pre-deal diligence on operations, sourcing contracts and separation risk.

WHY IT MATTERS

Advice grounded in what actually works

Every framework, benchmark and playbook here was refined on real deals and real operations — not in a research library. Engagements start fast and land quickly.

Why Velocity GBS AI

What makes this advisory different

🛠️

Practitioner, not theorist

30 years running, transitioning and solutioning real operations — advice grounded in what actually works.

⚖️

Both sides of the table

Rare fluency in buyer needs and provider economics makes every deal and solution sharper.

🤵

Trusted by CFOs

A long track record as the advisor CFOs call before committing to managed services or GBS.

🤖

AI-current

Transformation roadmaps built for the GenAI era — value-scored use cases, not slideware.

🧭

Independent & senior

You get the expert, not a leveraged pyramid. Objective advice with no delivery axe to grind.

Speed to value

Frameworks, playbooks and benchmarks refined over decades mean engagements start fast and land quickly.

Ways of Working

Flexible engagement models

🧭

Advisory Retainer

Ongoing trusted-advisor support for CFOs and GBS leaders — a sounding board on call.

Monthly
📋

Project-Based

Defined-scope engagements: assessments, roadmaps, business cases, carve-out designs.

4–12 Weeks
🤝

Deal & Transaction Support

End-to-end support through sourcing cycles, solution reviews and negotiations.

Deal Lifecycle
🎯

Workshops & Simulations

Executive workshops, business case simulations and decision labs for leadership teams.

1–5 Days